At Chai Mine, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit, use our services, or make a purchase from chaimine.com (the "Site") or otherwise communicate with us (collectively, the "Services"). Please take a moment to read through this document to understand our practices. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
1. Information We Collect
- Basic contact details: Your name, phone number, and date of birth.
- Order information: Your name, payment confirmation and phone number.
- Account information: Your username and password.
- Shopping information: The items you view, put in your cart, or add to your wishlist.
- Customer support information: Any information you include in communications with us.
- Usage data: How you access and use our Site, including device and browser information.
2. How We Collect Your Information
- Directly from you: account creation, orders, or contacting support.
- Automatically through cookies and similar technologies.
- From third parties: vendors and service providers on our behalf.
3. How We Use Your Information
- Providing products & services: process payments, fulfill orders, manage account.
- Marketing & advertising: send promotions, show ads.
- Security & fraud prevention: detect and act on fraudulent activity.
- Communication: customer support and inquiry responses.
4. How We Share Your Information
We do not sell your information. We may share it with:
- Service providers (payment processors, analytics, support, fulfillment).
- Affiliates within our corporate group.
- To comply with legal obligations or enforce our rights.
5. Cookies
We use Cookies to improve services and analytics. Removing or blocking Cookies may impact your experience.
6. Your Rights and Choices
You may have rights to access, delete, correct, or port your data and opt out of marketing. To exercise rights, contact us.
7. Children's Data
Our Services are not intended for children. We do not knowingly collect data on children under 18. Parents may request deletion.
8. Security and Retention
We implement reasonable measures to protect data but cannot guarantee perfect security. We retain data as needed for services and legal obligations.
9. International Users
Your information may be processed outside your residence. For transfers from Europe, we rely on Standard Contractual Clauses.
10. Changes to This Privacy Policy
We may update this policy. We will post changes, update the date, and take steps required by law.
Contact Us
If you have questions or wish to exercise your rights, email admin@chaimine.com or call us at 9547712346